Privacy Policy

Effective Date: May 25, 2025
At the AP Business Group, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our cleaning and handyman services or visit our website.
Information We Collect
Personal Information You Provide:
When you request our services, we may collect:

Name and contact information (phone number, email address, mailing address)
Property address and access information (gate codes, key location, etc.)
Service preferences and special cleaning instructions
Payment information (processed through secure third-party payment processors)
Emergency contact information

Information Collected Automatically:
When you visit our website, we may automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent on our website
Referring website information
Location data (for service area verification)

How We Use Your Information
We use your personal information to:

Provide cleaning and handyman services as requested
Schedule appointments and communicate about service details
Process payments and maintain billing records
Send service reminders and follow-up communications
Improve our services based on your feedback
Comply with legal and regulatory requirements
Send promotional communications (only with your consent)

Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

Service Providers: With trusted third-party vendors who help us operate our business (payment processors, scheduling software, background check companies)
Legal Requirements: When required by law, court order, or government regulation
Safety and Security: To protect our rights, property, safety, or that of our customers and employees
Business Transfers: In connection with a merger, acquisition, or sale of our business
With Your Consent: When you explicitly authorize us to share your information

Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data storage and transmission protocols
Limited access to personal information on a need-to-know basis
Regular security assessments and updates
Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we have about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to legal retention requirements)
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request a copy of your data in a machine-readable format

To exercise these rights, please contact us using the information provided below.
Cookies and Website Technologies
Our website may use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and improve user experience
Provide personalized content and advertisements
Enable website functionality and features

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the effective date. Continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
The AP Business Group
Email: theapbusinessgroup@gmail.com